Terms and Conditions for Domain and Server Renewal
This document outlines the Terms and Conditions ("Terms") governing the renewal of domain registration and server hosting services (collectively, the "Services") provided by the nConnect Developer Team ("Provider") to the Client. By proceeding with the renewal, the Client agrees to be bound by these Terms.
1. Services and Renewal
1.1 Domain Name Renewal
The Provider agrees to renew the registration of the domain name [Domain Name] for an additional period of [Renewal Period, e.g., one (1) year], commencing on [Start Date].
1.2 Server Hosting Renewal
The Provider agrees to renew the server hosting services, as detailed in the attached Service Level Agreement (SLA), for an additional period of [Renewal Period, e.g., one (1) year], commencing on [Start Date].
2. Fees, Penalties, and Responsibilities
2.1 Fees and Payment
The Client agrees to pay the Provider the total renewal fee of [Renewal Fee Amount] ([Currency]) for the Services. Payment is due in full by [Due Date]. However, if the Client remits payment at least 14 days prior to the due date, no domain renewal penalty fees will be incurred. Failure to remit payment by the due date may result in the suspension of Services and potential loss of the domain name.
2.2 Late Payment and Penalties for Domain
In the event of domain expiration, penalty fees will be applied in accordance with the additional rates charged by the respective domain Registrar.
For payments delayed by 30 days or more beyond the due date, additional renewal service fees will be charged on top of the standard late penalty.
If the expiration period exceeds 30 days, the Provider does not guarantee the successful recovery or restoration of the original domain name.
2.3 Consequences of Server Non-Renewal
For server-related services, failure to renew the service will result in the following:
- Data will become inaccessible or may be subject to alteration.
- If the service is not renewed within 30 days, data may be permanently deleted by the upstream server provider. (The Provider, nConnect, acts solely as a connection and management intermediary and cannot recover data once it has been deleted by the source provider).
- If the Client intends to change service providers, the Client must notify the Provider at least 30 days in advance to allow sufficient time for data backup and handover preparations.
2.4 Client Responsibilities
The Client is responsible for:
- Providing accurate and up-to-date contact information for domain registration.
- Timely payment of all renewal fees.
- Backing up all data stored on the server prior to the renewal date.
2.5 Provider Responsibilities
The Provider is responsible for:
- Executing the domain name renewal with the relevant registrar.
- Ensuring the continuous availability of the server hosting services as outlined in the SLA.
- Notifying the Client of any issues or delays in the renewal process.
2.6 Limitation of Liability
The Provider's liability to the Client for any claim arising out of or relating to these Terms, whether in contract, tort, or otherwise, shall not exceed the amount of the renewal fee paid by the Client to the Provider under these Terms.
3. Deletion of Access Files
Upon the successful renewal and completion of any necessary setup or migration tasks, the Provider shall permanently delete all temporary access files, login credentials, and development or staging files related to the Services that are no longer required for the ongoing operation or maintenance of the Services.
This deletion will be completed no later than 30 days after the Renewal Date, which is [Insert Date]. The Client may request a certificate of deletion.
4. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Thailand. Any disputes arising under these Terms shall be resolved through good faith negotiation between the parties.
5. Entire Understanding
This document constitutes the entire understanding between the parties concerning the renewal of the Domain and Server Services and supersedes all prior agreements, proposals, and understandings, both written and oral.